CONTACT US

Email: info@aussieshroomery.com

Free standard shipping
on all orders > $400

Support forum
for over 24h

Address: Lakewood Blvd, Carrum Downs Victoria 3201

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INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What are the health benefits of consuming mushrooms?

Mushrooms contain various nutrients, vitamins, and minerals that can support immune health, provide antioxidants, and promote overall well-being.

Mushrooms and shrooms have various benefits, depending on their type and properties. Some of the common benefits include:

  • Enhancing the flavor and texture of your dishes
  • Boosting your immune system and fighting infections
  • Improving your digestion and gut health
  • Reducing inflammation and pain
  • Supporting your brain function and mood
  • Promoting your overall wellness and vitality
Are there any side effects of consuming mushrooms?

While mushrooms are generally safe, some individuals may experience mild stomach discomfort or allergic reactions. It's always best to start with small doses and consult a healthcare professional if you have any concerns.

How should I store my mushrooms?

o maintain freshness, store your mushrooms in a cool and dry place, preferably in an airtight container.

Are your products lab-tested for quality and safety?

Yes, all our products undergo rigorous lab testing to ensure quality and safety standards are met.

Are your products suitable for vegetarians/vegans?

Yes, all our mushroom products are suitable for vegetarians and vegans.

Are your mushrooms grown organically?

Yes, we take pride in offering organically grown mushrooms for our customers.

How can I consume microdose mushrooms effectively?

Microdose mushrooms are typically consumed in small quantities, usually around 0.1-0.5 grams, every few days. Consult our product descriptions and usage guides for more information.

: Is it legal to buy mushrooms and shrooms from your store?

It depends on the type of mushrooms and shrooms you are buying and the laws of your state or territory. Some mushrooms and shrooms are legal for culinary or medicinal purposes, while others are illegal or restricted for recreational use. We advise you to check the legal status of the products you are interested in before placing an order. We are not responsible for any legal issues that may arise from your purchase or consumption of our products.

How long does shipping take within Australia?

Shipping usually takes 2-5 business days within Australia, depending on your location.

Is shipping discreet and secure?

Absolutely! We understand the importance of discreet packaging, and all orders are shipped in plain, unmarked packaging for maximum confidentiality. We also take great care to ensure secure shipping to protect the quality of our products.

Are your mushrooms and shrooms of high quality?

Yes, we take pride in sourcing and providing only the highest quality mushrooms, shrooms, microdose mushrooms, truffles, magic mushroom spores, and other related products. We ensure that all our products undergo stringent quality checks.

Can I cancel or change my order after it's been placed?

Please contact our customer support as soon as possible if you need to cancel or make changes to your order. We'll assist you accordingly.

What payment methods do you accept?

We accept various payment methods, such as credit cards, debit cards, PayPal, Bitcoin, and other cryptocurrencies. We use secure and encrypted payment platforms to ensure the safety of your transactions. We do not store or share your personal or financial information with any third parties.

Do you offer any discounts or promotions?

Yes, we frequently offer discounts and run promotional campaigns. Stay updated by subscribing to our newsletter or following us on social media.

Can I return or exchange my purchase?

Due to the nature of our products, we do not accept returns or exchanges unless the item is damaged or incorrect. Please review our return policy for further details.

Do you offer wholesale or bulk ordering options?

Yes, we offer wholesale and bulk ordering options. Contact our customer support to discuss your requirements.

How can I contact your customer support?

You can reach our customer support team by emailing info@aussieshroomery.com or by using the contact form on our website. We typically respond within 24 hours.

How do I order from your store?

Ordering from our store is easy and convenient. You can browse our products by category, price, popularity, or rating. You can also use the search bar to find what you are looking for. Once you have selected the products you want, you can add them to your cart and proceed to checkout. You will need to provide your shipping and payment details, and confirm your order. You will receive an email confirmation and a tracking number once your order is shipped.

How do you ship your products?

We ship our products discreetly and securely, using plain packaging and labels. We use reliable and trusted courier services, such as Australia Post, DHL, FedEx, and UPS. We offer free shipping for orders over $400, and we charge a flat rate of $12 for orders below $400. We ship to all states and territories in Australia, as well as some international destinations. You can check the shipping options and costs for your location at checkout.

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